1. Introduction
Welcome to Ganesha Shiv Product Marketing Private Limited (GSPMPL). These Terms & Conditions govern your access and use of our platform, products, and financial services. By registering or making a purchase, you agree to these terms.
2. Membership & Registration
- Users must provide accurate and verifiable personal information while registering.
- Only individuals above 18 years of age can register and transact.
- GSPMPL reserves the right to verify user details and request supporting documents.
- Membership is non-transferable and may be terminated for violation of our policies.
3. Product Purchases & Services
- All purchases are subject to availability, pricing, and confirmation from GSPMPL.
- Users must review product specifications before placing an order.
- GSPMPL is not responsible for damages caused by improper use of products.
- Orders once placed cannot be canceled after processing.
4. Payment Terms
- We accept multiple payment methods, including online transfers, credit/debit cards, EMI plans, and cash on delivery (COD) for eligible locations.
- Failure to complete payments on time may lead to penalties or suspension of services.
- All payments must be made in Indian Rupees (INR), and any bank charges must be borne by the user.
- Refunds (if applicable) will be processed as per the company’s refund policy.
5. EMI & Installment Plans
- EMI plans are available only for selected products and eligible users.
- Users opting for EMI must adhere to the repayment schedule without default.
- Failure to pay EMI on time may result in additional charges or suspension of further services.
- Approval of EMI is subject to credit verification and the discretion of our financial partners.
6. Shipping & Delivery
- Orders will be processed within the standard shipping timeframe mentioned at the time of purchase.
- Delivery timelines may vary depending on location and product availability.
- Customers must ensure accurate address details to avoid delivery failures.
- In case of undelivered orders due to incorrect information, the user will bear additional charges for re-shipment.
7. Returns, Refunds & Cancellations
- Returns are accepted only for defective or damaged products within the specified return window.
- Refunds will be processed to the original payment method within a reasonable time frame.
- Cancellation of orders is allowed before dispatch. Once shipped, orders cannot be canceled.
- GSPMPL reserves the right to reject return/refund requests that do not meet policy criteria.
8. User Responsibilities
- Users must not engage in fraudulent activities or misuse the platform.
- GSPMPL is not responsible for losses due to unauthorized use of a user’s account.
- Users must comply with all applicable laws and regulations while using our services.
9. Dispute Resolution
- In case of any disputes, users should first contact our customer support for resolution.
- Disputes will be handled as per the Indian legal system under the jurisdiction of [Company’s Registered Location].
10. Amendments & Changes
- GSPMPL reserves the right to modify these Terms & Conditions at any time.
- Users will be notified of significant changes through email or website updates.
- Continued use of our services implies acceptance of the revised terms.
11. Contact Us
If you have any queries regarding these Terms & Conditions, please contact our customer support team at:
Email: gspmpvtltd@gmail.com
Phone: +91 82522944844